Drafting and Implementing Social Media Policies for Law Firms

Law firms are facing new ethical and legal challenges involving cybersecurity and oversharing in their employees’ use of social media-Twitter, Instagram, Facebook, and others that are an inescapable part of personal and professional lives.

To protect themselves and their clients, firms are instituting policies to ensure client confidentiality and proper representation by employees, even in their personal use of the platforms.

“The most common concern is making sure that personal social media accounts remain personal, and don’t appear to bear the imprimatur of the firm,” Jacob Rooksby, who is to become dean of Gonzaga University School of Law in Spokane, ...