Lawyers Should Engage with Engineers, Says Cisco’s General Counsel

As executive vice president, chief legal officer, and chief compliance officer for Cisco Systems, Mark Chandler has been intimately involved with changing technology since he became the company’s general counsel in 2001. He shared thoughts on how legal departments can approach the latest challenges and compliance issues around these technologies.

What primary compliance issues arise with cloud computing and the use of software-as-a-service and similar technologies?

The primary responsibility is to protect the security and privacy of customers’ communications and data. This means first and foremost making sure that systems housing cloud services are protected from external threats that could ...