UPS GC: Stop Talking About Your Firm, Tell Me About Ours

It’s not uncommon to hear general counsel complain about law firms not understanding the broader business context in which legal decisions are made, but Teri Plummer McClure, Chief Legal Officer and Senior Vice President of Human Resources at UPS, sounds particularly frustrated.

In a recent conversation with Big Law Business, McClure said she has actually stopped sitting through some law firm pitches altogether. “If they don’t know or haven’t taken the time to understand our business, then I really don’t have time to sit through that pitch,” McClure said.

In the final installment of a two-part series, McClure discusses why UPS has ...